3star Terms and Conditions — Complete Platform Usage Guide

1Acceptance of Terms and Conditions

By accessing, registering for, or using any part of the 3star platform — whether via the website, mobile app, or any other permitted access method — you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions and all related policies, including the Privacy Policy and Responsible Gaming Policy.

These Terms take effect from the first date you access the platform and will remain in force for as long as your account is active. 3star reserves the right to modify, amend, or update these terms at any time without prior notice, and it is your responsibility to review such changes periodically.

2 ">2Account and User Eligibility

To register and use the 3star platform, you must meet all of the following eligibility requirements without exception:

• Be at least 18 years of age at the time of account registration
• Having full legal capacity to enter into a binding agreement
• Not subject to any legal restrictions that prevent participation in online gambling activities
• Registering under your own name and not on behalf of another party
• Have never been suspended or banned from the 3star platform previously
• Using legitimate personal funds and not funds obtained through illegal means

3star reserves the right to request proof of eligibility at any time. Failure to provide the required documents within the specified period may result in account suspension until verification is completed.

3Account Registration and KYC Verification

The 3star account registration process is designed to be simple and fast. You are required to provide accurate, complete, and up-to-date information during registration. The information provided must be truthful — submitting false or misleading information constitutes a serious breach of these Terms.

As part of our commitment to security and compliance, 3star conducts a Know Your Customer (KYC) process that may require the following documents:

• Identity verification: Valid Malaysian Identity Card (MyKad), passport, or driving licence
• Proof of address: Utility bill, bank statement, or other official document showing your current address
• Payment method verification: Bank statement or proof of ownership of the account used

You are solely responsible for keeping your account password confidential. 3star will never ask for your password through any channel. If you suspect your account has been compromised, contact our support team immediately via live chat or Telegram.

Each user is only permitted to hold one active account. Opening multiple accounts, whether using the same or different information, is strictly prohibited and may result in the freezing of all associated accounts and any funds held within them.

4Deposits, Withdrawals, and Financial Transactions

3star supports a wide range of deposit and withdrawal methods in Malaysian Ringgit (MYR) for the convenience of our members. All financial transactions are processed through secure, encrypted payment systems.

All withdrawals will be processed to the same payment method used for the deposit, unless a technical reason prevents this. 3star reserves the right to request additional verification before processing withdrawals for security and anti-money laundering purposes.

Funds in your account do not accrue interest. 3star reserves the right to apply an administrative fee to accounts inactive for more than 90 consecutive days, after prior notice has been sent to the user via registered email.

5Bonuses, Promotions, and Wagering Requirements

3star offers a variety of exclusive bonuses and promotions to our members. Each bonus is subject to specific terms and conditions stated on the relevant promotions page. The following general terms apply to all bonuses unless stated otherwise:

• Each bonus has a wagering requirement (rollover) that must be met before withdrawals are permitted.
• The welcome bonus may only be claimed once per account, IP address, device, and household
• Bets placed using bonus funds that fail to meet the wagering requirements are not eligible for withdrawal.
• Combining multiple bonuses in a single game session is not permitted unless specifically stated
• 3star reserves the right to cancel bonuses and related winnings if bonus acceptance terms have been violated
• Games listed as "excluded" will not count towards bonus wagering requirements

Any attempt to manipulate or abuse the 3star bonus system — including the use of automated software, hedging strategies, or inter-account cooperation to exploit promotions — will result in the cancellation of all bonuses and suspension of the accounts involved.

6Game Rules and Results

All games on the 3star platform are operated using a Random Number Generator (RNG) certified by accredited independent laboratories to ensure genuine fairness and randomness. The outcome of each game is final and cannot be disputed unless there is clear documented evidence of a technical failure.

In the event of a technical failure, system disruption, or software error during an active game session, 3star reserves the right to:

• Cancelling affected rounds or game sessions and refunding the bets placed
• Adjusting account balances where winnings were incorrectly credited due to a technical error
• Temporarily suspending a game for maintenance or repair purposes

For Live Casino games, the dealer's decision is final and bound by the game rules set by the respective game provider. Any dispute regarding a Live Casino game outcome must be submitted within 24 hours after the round ends.

Sports betting is subject to specific rules for each sport and league. Any match or event that is cancelled, postponed beyond the stipulated period, or takes place under abnormal circumstances may be subject to special settlement rules as stated on the 3star sports betting page.

7Prohibited User Conduct

To maintain a fair, safe, and enjoyable environment for all users, the following activities are strictly prohibited on the 3star platform:

• Use of automation software, bots, scripts, or third-party tools to play or interact with the platform
• Any form of fraud, hacking, or attempts to exploit system vulnerabilities
• Collusion between players to manipulate game results or abuse promotions
• Money laundering or using the platform for any unlawful financial activity
• Threatening, insulting, or harassing support staff or other users
• Sharing your account with other users or allowing third parties to access your account
• Registering more than one account using the same or different information
• Uploading or distributing unlawful content through the platform

8Account Suspension, Freezing, and Closure

3star reserves the right to suspend, freeze, or close any user account at any time for the following reasons:

• Confirmation or evidence of a breach of these Terms and Conditions
• Failure to complete KYC requirements within the stipulated timeframe
• Suspicious activity indicating potential fraud or money laundering
• Requests from relevant authorities or regulatory bodies
• Protection of the platform's security interests and those of other users

If your account is suspended without clear reason, you have the right to contact the 3star support team for clarification. We are committed to resolving account issues fairly and transparently within a reasonable timeframe.

Users who wish to voluntarily close their account may do so by contacting our customer support. Any remaining funds in the account will be returned to the original payment method once all verification requirements are met and there are no outstanding active wagers.

9Privacy, Data Protection, and Confidentiality

3star takes user privacy very seriously. All personal information collected during the registration process and platform usage is managed in accordance with our comprehensive Privacy Policy, which forms part of these Terms and Conditions.

Your data is protected using 256-bit SSL encryption technology, ensuring all communications between your device and our servers cannot be intercepted. Your personal information will not be sold, rented, or shared with third parties without your explicit consent, except as required by law or regulatory authorities.

By using the 3star platform, you agree that we may use your data for the following purposes:

• Account management and platform service provision
• Identity verification and compliance with KYC requirements
• Fraud prevention and security monitoring
• Communications regarding promotions, platform updates, and service information
• Product improvements based on anonymized usage patterns

For more information on how we collect, use, and protect your data, please refer to Privacy Policy our full terms.

10Limitation of Liability and Disclaimer

The 3star platform is provided on an "as is" and "as available" basis. While we strive to ensure the platform operates smoothly at all times, we cannot guarantee that the service will always be free from interruptions, errors, or delays.

To the extent permitted by applicable law, 3star shall not be liable for:

• Indirect, consequential, special, or punitive losses arising from the use of the platform
• Service disruptions caused by events beyond our control, including natural disasters, internet outages, or actions by authorities
• Losses arising from unauthorized access to your account due to your own negligence
• Game results disputed outside the specified complaint period
• Tax implications or legal consequences of your winnings in the jurisdiction where you are located

3star's maximum total liability to you under any circumstances shall not exceed the total amount you have deposited into your account in the 30 days preceding the relevant claim.

11Responsible Gaming

3star believes that great entertainment is responsible entertainment. We are committed to providing a safe and controlled gaming environment for all members. Our platform is equipped with a range of self-management tools you can use at any time:

• Deposit limit: Set daily, weekly, or monthly deposit limits according to your means
• Loss limit: Set a maximum loss amount within a specified time period
• Session time limit: Receive a notification when you have played beyond your set time limit
• Temporary self-exclusion: Suspend your account for a period of 24 hours to 6 months
• Permanent self-exclusion: Permanently close your account if you feel the need to

Gaming should be a form of entertainment only, not a way to generate income or resolve financial difficulties. If you or someone you know has a gambling-related problem, please contact the 3star support team or visit the Responsible Gaming us for appropriate guidance and support resources.

12Amendments to Terms, Applicable Law, and Dispute Resolution

3star reserves the right to amend, update, or replace any part of these Terms and Conditions at any time. Amendments take effect immediately upon publication on the platform. We will endeavour to notify members of material changes via registered email or in-platform notifications.

These Terms and Conditions are governed and interpreted in accordance with the laws applicable in the jurisdiction where 3star is registered as a business entity. Any dispute arising from or in connection with these Terms shall be resolved through the following process:

1. Direct negotiation: Contact the 3star support team to attempt to resolve the dispute amicably within 30 days
2. Arbitration: If negotiations fail, the dispute will be referred to a mutually agreed independent arbitration
3. Final decision: Arbitration decisions are final and binding on both parties

The Bahasa Melayu version of these Terms is the primary reference version for Malaysia users. In the event of any inconsistency between different language versions, the version officially published by 3star shall prevail.

Current effective date: January 2026. Previous versions are available upon request through customer support if needed for reference.